Hana Hou Massage LLC
Frequently Asked Questions

What changes have been made to the office because of COVID-19? 
There is now a HEPA air filter to sanitize and clean the air in the office space.  The office is thoroughly sanitized before each massage session.  The massage therapist wears a face mask at all times.  Sanitizer will be provided to clients and be used by the massage therapist before your massage treatment begins. 

Will I have to wear a face mask? 

Yes, due to the close prolonged physical proximity that happens with massage therapy work a face mask will be required. 

Will my credit card be charged when I book online? 

No, your card is not instantly charged when booking online.  By entering your credit card you are securing the appointment time you want.  Please make sure to read the cancellation policy.  After your massage session, your card can be charged if you would like or you may pay with cash. 

Where will my massage session take place?
In my professional and comfortable office suite which is located at 2209 Elm Street Suite 206 Bellingham WA 98225.  There is a parking lot and parking garage free of charge.  The office will be located on the 2nd floor.  If you take the stairs facing Elm Street, the office entrance will be the first door on the right.  There is a waiting room area and pubic restrooms for your convenience.  

Must I be completely undressed?
I always tell clients to undress to their personal level of comfort.  Most massage techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear.   You will be properly draped during the entire session.

Will I be covered during the session?
You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.  A heating pad and blanket are also available for additional warmth during your massage session. 

What parts of my body will be massaged?
A full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders.  Prior to your massage session, we will discuss the areas you want focused on and adjust the massage session according to your needs.  

What will the massage feel like?
A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.  

What should I do during the massage session?
Prior to the massage, feel free to ask any questions about the technique or the upcoming session. During the massage, make yourself comfortable and allow yourself to relax. I will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask.

How will I feel after the massage session?
Most people feel relaxed.  Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. I recommend drinking plenty of water after your massage session. 

What are the benefits of massage?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

Are there any medical conditions that would make massage inadvisable?
Yes. That's why it's imperative that, before you begin your session, I will ask general health questions. It is very important that you inform me of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.